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Discover how the Work Management Framework in PeopleSoft FSCM Image 53 enhances Work Center’s with advanced transaction tracking, custom views, notifications, and exception handling for improved workflow efficiency and control.
The Work Management Framework (WMF), introduced in PeopleSoft FSCM Update Image 53, is an optional yet powerful feature designed to enhance exception handling and transaction oversight within PeopleSoft Work Center’s. Built on Enterprise Components, WMF offers a structured approach to managing transactions that require follow-up or encounter errors or warnings. Whether a transaction needs to be monitored, manually resolved, or reassigned, WMF equips users with the tools to do so effectively from a centralized interface.
With WMF enabled, Work Center’s gain enhanced functionality, including customizable views, additional action options, and robust tracking features. Users can sort and categorize transactions based on their status, assign them to team members, add comments, and send notifications — all while maintaining a clear history of actions taken. These capabilities improve collaboration, accountability, and auditability, allowing organizations to streamline workflows, reduce delays, and ensure business processes move forward smoothly.
The Work Management Framework allows users to view and manage transaction errors or warnings that appear in the My Work section of a Work Center.
1. Some transactions drop off the list naturally as the business process progresses.
2. Others may require manual tasks outside of the system, such as:
1. When Work Management is enabled for a transaction:
2. These enhancements allow users to:
Fig.1: Action Menu Options
After enabling Work Management, all transactions initially appear in Active View. From there, users can manage and categorize transactions through different views:
Fig.2: View Drop-Down Options [Inactive view]
Fig.3: Exception History View [Assigned to Me View]
Fig.4: All Assigned View
Fig.5: All History View
Fig.6: Notify Manager [Comments]
Ready to streamline your exception handling and enhance operational efficiency within PeopleSoft? With the Work Management Framework introduced in FSCM PUM 53, you can transform how your teams manage transaction workflows, monitor exceptions, and collaborate across departments. At Kovaion, we help organizations like yours implement and optimize PeopleSoft features to drive real business value. From configuration to support, our PeopleSoft experts are here to guide you in making WMF a seamless and strategic part of your enterprise operations.
Connect with us today to explore how the Work Management Framework can elevate your PeopleSoft experience and empower your teams with greater visibility, control, and agility.
The Work Management Framework introduced in PeopleSoft FSCM 9.2 Update Image 53 represents a significant step forward in managing transaction exceptions within Workcenter’s. By providing a structured and flexible approach to monitoring and resolving transaction issues, WMF enhances operational efficiency and helps organizations maintain smooth business processes. The availability of multiple, customizable views allows users to focus on the transactions most relevant to their roles, while the detailed action history and status tracking improve transparency and accountability.
Moreover, the framework’s robust notification and collaboration features ensure that key stakeholders stay informed and can respond promptly to exceptions. This level of control and visibility not only reduces the risk of overlooked or unresolved transactions but also fosters a more proactive and communicative work environment. Ultimately, the Work Management Framework empowers organizations to streamline exception management, improve auditability, and support more effective decision-making across the enterprise.
Author: Chembeti Venkatesh, Software Engineer
Connect with us for PeopleSoft End-to-End Implementation, Enhancement, Updates, and Support.
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