Dependent-Document-Upload-and-Approval-made-easy-in-PUM41

Dependent Document Upload and Approval made easy in PUM41

Most of the organizations provide benefits to employees and their dependents. To get benefits to their dependents employees required to submit documents to get it approve and processed. Peoplesoft latest HCM PUM 41 release supports uploading relevant dependent documents for approval and tracking it status by employees & Benefits Administrator.

 

Dependent document upload & approval can be explained four simple steps:

  • Employee submit / modify dependent request with documents uploaded.
  • On approval of dependent request, “Qualified Dependent” option enabled in
  • Dependent / Beneficiary page, Benefits Administrator can attach document on behalf of employee if required.
  • Benefits Administrator track status of unqualified dependents and send notification to employees.
  • “Enable Dep Proof” option to allow only qualified dependents; unqualified dependents skip in Benefits process run.

There may be some scenario where employees need to add new dependent or modify the dependent data. Below actions are performed to add or modify dependent data.

Login to HRWT and go to Employee Self Service 🡪 Benefits Details 🡪 Dependent/ Beneficiary Info

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Add new dependent / modify existing:

Add new dependent or select existing dependent to modify the details.

After entering Dependent details, attach supporting documents and submit the request.

If Dependent documents are not uploaded, Incomplete link displays to instruct employee to upload what type of document to upload for approval based on dependent & benefit type.

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For suppose if an employee adding missing attachment for new born child then document list as shown,

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Employee can view the uploaded document for dependent.

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Attach Missing documents

Benefits Administrator can upload supporting documents of dependent on behalf of employee if required in Benefits Attachment page.

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Approve dependent request:

To qualify the dependent Benefits Administrator review the uploaded document and approve the request in Pending Approvals page.

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On Approval of dependent documents, Qualified Dependent option enabled in Dependent Beneficiary page.

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Keep track of unqualified dependents:

Benefits Administrator can keep track of unqualified dependents of an employee. In Benefits WorkCenter new exception “Dependents Not Qualified” added to track, Dependents not qualified.

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Unqualified dependents skipped in benefits administration processing, until dependents approved with proper document.

Navigation: Workforce Administrator > Benefits WorkCenter

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Benefits admin select dependent Actions dropdown to send notification to the employee.

Enable Dep Proof option:

Benefits Administrator has option “Enable Dep Proof” checkbox to allow only qualified dependents for benefits administration process.

Navigation: Set Up HCM > Product Related > Automated Benefits > Eligibility and Event Rules > Event Rules Table

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Review error message of unqualified dependents:

Dependents, which are not qualified, will throw an error message when running the Benefits Administration process. In below navigation Benefits Admin review the error messages.

Navigation: Benefits > Manage Automated Enrollment > Review Processing Results > Benefits Processing Messages

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Benefits Administrator review the dependents unqualified then send notification to employee regarding error message received. Employee uploads the required documents, Benefits /administrator also have option to upload document. Once the dependent request approved, dependent will get benefits in the next run of benefits process.

 

Business Benefits:

  • Open Enrollment requires more steps to submit details of request.
  • Employee & Benefits Administrator can track dependent status easily.
  • Unqualified dependents tracked to send notification in benefits WorkCentre page.
  • No coding or technical knowledge needed.
  • Qualified / Unqualified dependents reports can easily generated.

 

Author
Ashadulla Shaik
PeopleSoft Practice.

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