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Discover how PeopleTools 8.62 enhances SMS notifications with OTP-based phone number verification and user consent, boosting security, compliance, and communication reliability for a seamless user experience.
PeopleTools 8.62 delivers a significant upgrade to the Notification Framework with the introduction of OTP-based phone number verification and user consent capture. Fully integrated into users’ Notification Preferences, ensures that mobile numbers are validated through a secure One-Time Password process and used only with explicit user consent.
This new feature addresses common challenges around accuracy and trustworthiness of contact information by verifying phone numbers before enabling SMS notifications. It also helps organizations comply with increasingly stringent data privacy and communication consent regulations by requiring users to actively opt in after verification. The streamlined experience means users can enter, verify, and consent all from a single unified interface, making the entire process intuitive and hassle-free.
Fig 1.1: My Preference Page.
Fig 1.2: Phone number Page
Fig 1.3: Phone number Addition
This text message goes out only if:
Fig 1.4: Phone number Verification
Fig 1.5: Verified
Admins must complete these stages to enable OTP flows:
Fig 1.6: Enabling Phone Number
Fig 1.7: Enabling mobile number configuration
Enhance your PeopleSoft communication framework with Kovaion’s expertise. Our team helps enterprises implement the latest PeopleTools 8.62 features, including OTP-based phone number verification and consent-driven SMS notifications. From implementation to upgrades, we ensure secure, compliant, and reliable communication experiences that boost user trust. Partner with Kovaion to modernize your PeopleSoft ecosystem and deliver seamless, audit-ready notifications. Contact us today to explore tailored PeopleSoft solutions for your organization.
The OTP-based phone number verification and consent capture introduced in PeopleTools 8.62 marks a significant step forward in modernizing PeopleSoft’s Notification Framework. By combining a secure, user-driven verification process with seamless UI integration and robust administrative controls, this enhancement not only strengthens communication reliability but also aligns with global compliance standards.
Users benefit from a streamlined experience that puts them in control of their contact preferences, while organizations gain increased confidence in the accuracy and legitimacy of the mobile numbers used for critical alerts. With improved security, better deliverability, and stronger user consent practices, PeopleTools 8.62 helps deliver smarter, safer, and more compliant notifications—right out of the box.
Author: Jayaraj Rajendrian, PeopleSoft Consultant
Connect with us for PeopleSoft End-to-End Implementation, Enhancement, Updates, and Support.
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