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Explore how to enable and manage Noncatalog Course Requests in Oracle Learning Cloud. Learn how employees can request external learning and how admins can review and approve them efficiently.
Introduction to the Non-Catalog Request Process in Oracle Learning Cloud: The Non-Catalog Request process in Oracle Learning Cloud enables learners to request training or courses that are not part of the predefined catalog offerings. This process ensures that learners can access personalized learning opportunities while maintaining approval workflows and administrative controls for course activation. The process involves several key steps, starting with the learner submitting a request for a non-catalog item, followed by approval from their manager, and ultimately activation by a Learning Specialist or Administrator. Through this streamlined workflow, Oracle Learning Cloud ensures that requests are handled efficiently, with proper tracking, notifications, and status updates at each stage. This process facilitates a smooth experience for both learners and administrators, enabling access to customized learning content in a structured and compliant manner.
To initiate a non-catalog learning request, the learner needs to follow these steps:
Access the Learning Cloud by navigating to Me > Learning > Actions>Request Non-Catalog Learning.
Fig 1.1: Non catalog Request Menu
Once the non-catalog request page opens, the learner must fill in all the required fields with the necessary information, which could include course details, objectives, and any specific learning requirements.
Fig 1.2: Request Details Page
Once the request is submitted, the learner will see the requested non-catalog learning item under the Me > Learning > Current Learning section.
Fig 1.3: Request Status Page
The status of the requested item will be listed as Requested, indicating that it is waiting for approval.
The learner can take action on this request by either editing the request details or canceling the enrollment.
After submission, the learner will receive an FYI (For Your Information) notification informing them that their learning request has been submitted for approval.
The notification will read something like:
“FYI: Requested learning for is Submitted for Approval.”
The learner’s Manager will then receive an approval notification, where they have the option to either Approve or Reject the request.
The notification will appear as: “Requested Learning for <Course Name> from <Learner Name>.”
Fig 2.1: Request Approval Notification
If the Manager approves the request, the learner will receive a confirmation notification stating: “Approved: Requested Learning for from .”
The learner will also receive a secondary FYI notification to inform them that their request has been approved and is now Pending Fulfillment. This means the request has been approved by the manager but is awaiting final activation.
Note : Once the non-catalog item has been approved by the manager, the request status will be marked as Request Approved and will show as Pending Fulfillment in the learner’s learning dashboard.
This status indicates that the requested learning item is awaiting manual activation by an administrator before it can be started.
After the administrator activates the learning request, the status of the course will change to Active Not Started.
In the learner’s dashboard, the label will update to Start Learning, signifying that the learner can now begin the course.
If the requested non-catalog learning item does not already exist in the system, the Learning Specialist must create it.
The Learning Specialist will need to define all necessary course details, such as title, description, objectives, and other relevant content, and ensure it is available for assignment to the learner.
Once the non-catalog request has been approved by the manager, the Learning Specialist is responsible for activating the request so the learner can access the course.
The process for activating the assignment involves
Navigating to My Client Groups > Learning > Learning Assignment > Advanced.
Fig 3.1: Learning Administrator Course Catalog page
Fig 3.2: Activating the request
Fig 3.3: Assigning the relevant Course
Fig 3.4: Assigning the relevant Course
After the assignment is activated by the Learning Specialist, the learner is automatically mapped to the new course.
The learner can now access the course, and the status will be reflected as Active Not Started in their learning dashboard, with the option to begin the learning journey.
Fig 4.1: Learners can access the course image
This detailed process flow outlines all the necessary steps for both the learner and the Learning Specialist to ensure smooth handling of non-catalog learning requests within Oracle Learning Cloud. From request submission to approval, fulfillment, and final activation, the process ensures proper tracking, notifications, and access for all involved parties.
The Non-Catalog Request process in Oracle Learning Cloud provides a structured yet flexible approach to managing unique learning needs. It bridges the gap between organizational training offerings and the evolving demands of learners by offering a personalized path to knowledge acquisition. With integrated workflows, clear status tracking, and administrative control, this process fosters a culture of continuous learning while maintaining operational efficiency and compliance. Organizations leveraging this feature can expect not only enhanced learner satisfaction but also improved alignment of learning initiatives with strategic business goals.
Are you making the most of Oracle Learning Cloud’s capabilities?
The Non-Catalog Course Request process is more than just a feature—it’s a gateway to personalized, flexible, and business-aligned learning. By enabling employees to request external or niche training not available in the standard catalog, you empower your workforce to grow in ways that truly matter—both to them and your organization.
Our Oracle HCM Cloud consultants specialize in configuring and optimizing Non-Catalog Learning workflows to match your organization’s policies, security, and learning goals.
We provide:
Unlock the full potential of Oracle Learning Cloud for your workforce.
Talk to Our Oracle HCM Experts – We’ll walk you through your current setup and show how Non-Catalog Learning can be aligned with your business goals.
Author: Mughilvannan P S, Oracle HCM Cloud Consultant
Connect with us for End-to-End Implementation, Enhancement, Updates, and Support for Oracle HCM.
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