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Discover how PeopleSoft HCM PUM 52 enables real-time feedback with automatic questionnaire triggering. Streamline surveys, boost response rates, and enhance employee engagement effortlessly.
In today’s fast-moving workplace, where every moment of feedback can inspire growth and smarter decisions, Oracle’s PeopleSoft HCM PUM Image 52 steps up with a powerful new upgrade – automatic questionnaire triggering within the Questionnaire Framework.
Think of it as ‘feedback without friction’. This enhancement empowers organizations to capture valuable insights right when they matter most — no nudging, no delays. Just intelligent timing, effortless delivery, and a smarter way to stay connected with people.
The Questionnaire Framework in PeopleSoft HCM is a flexible tool used to design, manage, and distribute surveys or questionnaires. It supports various use cases, such as employee feedback, event follow-ups, training evaluations, and more — all integrated into transactional workflows within PeopleSoft.
Previously, triggering questionnaires required more manual or batch-driven processes. With PUM 52, this changes dramatically.
PUM 52 delivers a new event type within the Questionnaire Framework that allows:
Let’s break down how the new feature functions:
We can now configure the system to automatically trigger a questionnaire when specific events occur – such as:
We define when and for whom the questionnaire should be triggered using:
For instance, if a manager submits a performance review document, a feedback questionnaire can be sent only to employees with a specific job code or department.
As soon as the conditions are met:
Let’s say an organization wants to gather feedback after every performance review cycle. Here’s how it plays out with the new enhancement:
Fig 1.1 Manager completing Performance Document for his direct report
Fig 1.2 Configuration in the Performance Document for the Notification
Fig 1.3 System generating the notification in-app
Fig 1.4 Redirected to the Questionnaire
Alternatively, employees can access it from the “My Questionnaires” tile on their home page.
Result? Instant feedback, no manual setup, and increased participation.
This feature is not limited to just performance management. It’s a cross-functional capability, useful across HCM pillars, including:
Module Use Case
Onboarding Collect new hire impressions on joining
Learning Request course feedback after completion
Benefits Survey after enrollment or life event submission
Workforce Administration Gather feedback on key HR services
Exit Management Automatically send exit surveys on resignation acceptance
Here are the key advantages of using automatic questionnaire triggering:
The Automatic Triggering of Questionnaires in PeopleSoft HCM PUM 52 is a forward-thinking enhancement that modernizes the way feedback is captured. By embedding feedback mechanisms into business processes in real time, it drives smarter decisions, boosts employee satisfaction, and reduces manual HR effort.
It’s a step closer to real-time HR, where listening and acting on feedback happens seamlessly within the flow of work.
If you haven’t already explored PUM 52, now is the time to check your PeopleSoft HCM Image updates and plan adoption. Leveraging this feature can significantly improve the feedback culture in your organization.
Author: Nandhini Devi, Sr. Consultant – PeopleSoft
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