Oracle Cloud HCM 25C Release - Update

Oracle Cloud HCM 25C Release - Update

 

Is your organization running on Oracle Cloud HCM? If yes, it’s time to gear up—Oracle’s 25C quarterly release is on its way. Starting August 1, 2025, the update will be available in non-production environments, with production rollout scheduled by August 15, 2025.

Each Oracle quarterly update is more than just a routine refresh. These releases play a critical role in strengthening system performance, compliance, and security while continuously enhancing user experience. The Oracle HCM 25C update focuses heavily on Redwood UX innovations, introducing a modernized interface and smarter functionalities that empower HR teams and employees alike.

In this blog, we’ll explore a high-level summary of the new features and key improvements in the Oracle Cloud HCM 25C release. From Redwood redesigns to process automation enhancements, it’s essential to plan for testing, adoption, and change management ahead of time to make the most of what 25C has to offer.

 

End-to-End Oracle HCM Cloud Services

 

What’s New in Oracle Cloud HCM 25C: Feature Highlights & Updates

 

1. Global Human Resources – Redwood Experience

Oracle continues to strengthen the Redwood experience in the 25C release, making HR operations more intuitive and context-rich. Here are the key enhancements introduced in the Global Human Resources module:

 

Enhanced Header Personalization on Redwood Pages

You can now display up to four person-specific attributes directly in the header of Redwood-enabled HCM pages.

Key Benefits:
  • Add contextual fields like Person Number, Business Title, Job Name, etc.
  • Customize which fields are visible and whether their labels are shown.
  • Improve clarity across both individual profile pages and guided HR workflows.
  • Helps HR professionals instantly recognize the context of the employee record being viewed or edited.

 

Improved Role-Based Access for Country Selection

Oracle has introduced a new security privilege for HR Analysts to resolve issues when accessing the Country List of Values in Redwood pages.

What You Need to Know:
  • This privilege is automatically included in the seeded Human Resource Analyst role.
  • If you’re using a custom version of this role, you’ll need to:
  • Manually add the new privilege
  • Assign a Country Security Profile for seamless access.
  • This ensures accurate localization and error-free navigation when managing country-related data.

 

2. Payroll – Redwood Enhancements in Oracle HCM 25C

The Oracle Cloud HCM 25C update brings enhanced flexibility and statutory accuracy to Payroll processing—especially for global workforces. Below are the key Redwood-powered updates in the Payroll module:

 

Capture Foreign Tax Credit for PAYE

Oracle now enables payroll administrators to record Foreign Tax Credits for resident employees working overseas.

Feature Highlights:
  • Leverage the Statutory Deduction Information card to capture this credit.
  • Use the PAYE Additional Information section to input the Yearly Foreign Tax Credit amount.
  • This field is essential when the tax credit is not included in the Revenue Payroll Notification (RPN).
  • Ensures accurate cross-border taxation handling and compliance for globally mobile employees.

 

New PHI Calculation Card for Employer & Employee Contributions

A dedicated Private Health Insurance (PHI) calculation card has been introduced to streamline the handling of PHI-related payroll deductions.

What’s New:
  • Supports both employee and employer contributions to PHI schemes.
  • Contributions can be configured as either a flat amount or a percentage of salary.
  • You can now specify whether the PHI scheme is approved (eligible for statutory relief) or unapproved (not eligible).
  • Integrates with updated elements, classifications, and balances to calculate statutory deductions accurately, including PRSI, PAYE, and USC.

 

3. Absence Management – Redwood Experience

Oracle HCM 25C enhances the way absences are calculated and processed, especially in shift-based environments. These updates further build on the Redwood user experience by improving data access and absence accuracy.

 

New Database Items (DBIs) for Fast Formulas and Extracts

Developers and HR admins can now take advantage of additional DBIs (Database Items) to improve absence reporting and logic in Fast Formulas.

What’s Included:
  • Two new DBIs help retrieve detailed shift data that forms part of an absence record.
  • A third DBI is now available for use in data extracts—enabling cleaner, more granular reporting.
  • No manual steps or configurations are required; the feature is automatically available post-upgrade.

 

Improved Absence Duration Calculation for Overnight Shifts

Absence processing has been refined to ensure more accurate deductions for unpaid breaks, especially for overnight shifts or those crossing calendar days.

Enhancement Details:
  • If a worker is absent for the entire shift, the system will now automatically subtract unpaid break time from the total absence duration.
  • This update builds on the enhancement first introduced in Release 25B, further ensuring fair and accurate leave tracking.
  • Applies to shifts that span across midnight or cross the day divide, ensuring compliance with labor policies.

 

4. Performance Management – Redwood Experience Enhancements

Oracle HCM 25C introduces valuable enhancements to Performance Management, enabling better alignment between ongoing feedback and structured performance reviews—all within the streamlined Redwood interface.

 

Link Touchpoints with Performance Review Periods

Check-ins just got more contextual. You can now associate Touchpoint check-in documents with specific performance review periods, making it easier to:

  • Align ongoing discussions with formal review timelines.
  • Ensure that feedback and goals are tracked consistently throughout the review cycle.
  • Create a seamless connection between day-to-day coaching and annual appraisals.

 

Add Competencies to Check-In Conversations

Drive more meaningful performance discussions by incorporating competency-based topics into check-ins.

What You Can Include:
  • Position competencies
  • Job competencies
  • Talent profile competencies

These additions enable a more structured approach to employee development and align conversations with role expectations and growth paths.

 

Enhanced Role-Based Permissions for Check-In Templates

Check-in templates now offer better control through the Role Actions section, allowing administrators to define what actions different users can perform.

Permissions Include:
  • Create a check-in
  • Close or reopen an existing check-in
  • Delete check-ins if needed

This update ensures that managers and employees have clearly defined privileges, enhancing governance and flexibility in the performance management process.

 

5. Help Desk – Redwood Enhancements

The Oracle Help Desk module continues to evolve with Redwood improvements focused on efficiency and real-time interaction. The 25C release introduces key updates that simplify agent workflows and streamline service request creation.

 

Quick Attribute Editing in Spotlight Area

Help Desk agents can now edit attributes directly from the spotlight area—a major boost in usability.

What’s New:
  • Previously, editing spotlight fields required navigating to the full details page.
  • With 25C, agents can modify key information in fewer clicks, right from the overview panel.
  • This change significantly reduces resolution time and enhances responsiveness.

 

Create Requests from Real-Time Interactions (Chat/Call Transcripts)

Oracle HCM 25C empowers agents to initiate Help Desk requests directly from real-time interactions, such as: Live chats, Call transcripts (via Computer Telephony Integration – CTI)

Key Highlights:
  • Both chat and call transcripts are treated uniformly to simplify the agent experience.
  • Helps agents quickly capture context and create service requests with minimal manual effort.
  • Ensures a more seamless connection between employee interactions and issue tracking.

 

6. Learning – Redwood Experience

Oracle continues to enhance the Redwood Learning experience in the 25C release, with updates that improve content management and learner control. These changes help both administrators and employees navigate training more efficiently and flexibly.

 

Manage Activities for Course Assignments with Primary Offerings

The Manage Activities action—previously limited to offering-level assignments—has now been extended to course assignments as well.

Why It Matters:
  • If a course has a primary offering assignment, learning admins can now directly manage activities at the course level, not just the offering level.
  • This streamlines learning administration, making it easier to oversee assignment progress and engagement.
  • Reduces the need to toggle between multiple views or layers to manage learner progress.

 

Control SCORM and HACP Reattempts in Self-Paced Learning

Self-paced e-learning becomes more flexible and structured with new retry configuration options.

What’s New:
  • You can now define how and when learners can reattempt SCORM or HACP content after failing.
  • Configuration is handled through two new settings on the Self-Paced Learning Rules tab:
  • Set a limit on the number of failed attempts.
  • Specify the cool-off period or conditions under which learners can retry.
  • This ensures a balanced learning approach—encouraging mastery while maintaining structure.

 

7. Compensation – Redwood Experience

With the 25C release, Oracle introduces powerful updates to the Compensation module that increase control, personalization, and visibility—all aligned with the Redwood design philosophy.

 

Fine-Grained Control Over Editing and Deleting Allocations

HR and Compensation administrators now have greater control over compensation transactions using flexible business rules.

Key Capabilities:
  • Use business rules to define who can edit or delete individual compensation allocations.
  • Criteria for control can include: User roles, Compensation plans, Business units
  • This enhancement goes beyond simply adding allocations, allowing for tighter governance and reduced risk of unauthorized changes.

 

Customizable Page Headers for Better Context

Redwood page headers can now be customized to show important person and assignment details, providing immediate context during compensation reviews.

Available Header Attributes Include: Person Number, Job Name, Position Code, Other key identifiers relevant to compensation processes

This update improves navigation efficiency and reduces the need to drill into detailed views—making the user experience more streamlined and intuitive.

 

8. Benefits – Redwood Enhancements

Oracle continues to enhance Benefits Administration with smart safeguards and cleaner user experiences in the 25C release. These updates aim to reduce errors and support better compliance within Redwood-styled pages.

 

Safeguard Against Accidental Deletion of Key Life Events

Oracle has introduced a protective control within the Back Out Life Events process to prevent the unintended removal of essential events like Open and Unrestricted life events.

How It Works:
  • When backing out life events, the system now requires an estimated impact.
  • If the actual number of voided events exceeds the estimate by more than 5%, the process is automatically halted.
  • This prevents critical data loss and adds a layer of security for HR and Benefits administrators managing high-impact events.

 

Option to Hide Annual Benefit Costs on Redwood Pages

To improve clarity and meet compliance needs, Oracle now allows administrators to hide the annual cost of benefit plans on Redwood-based enrollment and summary pages.

Configuration Details:
  • Simply enable the “Hide Annual Rate” setting during plan configuration.
  • This feature is especially useful in regions or scenarios where displaying annual amounts could lead to confusion or compliance concerns.
  • Helps maintain a cleaner, more streamlined experience for employees during benefits selection.

 

Technical Updates in Oracle HCM Cloud 25C

Alongside functional enhancements, Oracle HCM 25C introduces several technical improvements that empower reporting, analytics, and system usability across modules. From enriched OTBI capabilities to new security configurations, here’s what’s new on the technical front:

 

1. Enhanced Reporting with OTBI (Oracle Transactional Business Intelligence)

Oracle OTBI continues to be a powerful tool for HR teams and managers to access real-time, self-service analytics—without needing technical expertise.

Key Benefits:

  • Create custom reports with live data on employees, compensation, performance, and more.
  • Improve decision-making speed and accuracy with role-based dashboards.
  • Leverage pre-built subject areas and visualizations aligned with business needs.

 

2. Benefits Module: Updated Security for Reporting Subject Areas

To ensure compliance, OTBI reports for Benefits now follow the same security policies as Payroll, since the data originates from payroll tables.

What to Do:

  • Update your reporting security settings accordingly.
  • Align security roles to prevent unauthorized access and ensure consistency in report outputs.

 

3. Compensation Reporting: Support for Assignment Flexfields

  • Oracle has improved the Compensation Workforce Assignment Salary subject areas by enabling support for key flexfields, enhancing report customization.
  • Supported Flexfields Include: Worker Assignment DFF, Worker Assignment Leg DFF, Assignment EIT EF
  • These updates allow HR teams to generate more granular, tailored compensation reports with additional context fields.

 

4. Redwood Dashboards: OTBI as a Data Source

You can now embed OTBI reports into Redwood Analytics dashboards, offering flexible visualization within Fusion pages.

How to Set Up:

  • Build your OTBI report with the desired data.
  • Use Visualization Configuration to define Redwood Analytics items.
  • Access Edit Page Layout and drag/drop visual elements (e.g., charts, KPIs) directly into dashboards.

This integration enables interactive, real-time dashboards for smarter workforce insights.

 

5. Human Resources: New REST Privilege for Country List Access

To prevent errors in Redwood pages displaying country data, Oracle has granted a new REST service privilege to the Human Resource Analyst role.

Details:

  • Previously available in other roles (HR Specialist, Employee, Benefits Admin, etc.).
  • Now extended to Human Resource Analyst to ensure consistent access.
  • When configuring a data role, the system will prompt selection of a Country Security Profile—choose “View All Countries.”
  • Even without updates, a global grant ensures default access, avoiding any data visibility issues.

 

6. Workforce Scheduling: Expanded Subject Areas for Workload Reporting

  • Reporting enhancements have been made to the Workforce Scheduling module, improving visibility into operational workload data.
  • The updated subject areas include Workforce Scheduling – Workload Real Time and Workforce Scheduling – Workload Consolidation Real Time.
  • These now include additional attributes for more comprehensive, data-driven scheduling insights.

 

Final Thoughts: Preparing for Oracle HCM Cloud 25C

The Oracle Cloud HCM 25C release brings valuable functional and technical enhancements—from Redwood user experience upgrades to deeper analytics, improved security, and refined process controls across modules like Payroll, Benefits, Performance, and more. These updates aren’t just cosmetic—they’re strategic steps toward smarter, more agile HR operations.

As with every quarterly update, success lies in early preparation, timely testing, and smooth adoption. Ensuring your organization fully leverages the 25C features requires both technical readiness and user alignment.

 

Accelerate Your 25C Adoption with Kovaion

End-to-End Oracle HCM Cloud Services

At Kovaion, we don’t just support Oracle Cloud HCM—we help you lead with it.

As a trusted Oracle Partner, Kovaion brings deep domain expertise and proven methodologies to ensure that your organization navigates the 25C release with confidence. From Redwood UI transformation to compliance-driven configurations, we deliver end-to-end support that aligns with your business goals.

Why Leading Organizations Choose Kovaion:

  • Strategic Advisory: Align new 25C features with your HCM roadmap
  • Redwood Adoption & Enablement: Drive user-centric design and engagement
  • Test Management & Automation: Ensure smooth, error-free deployment
  • Security & Role Configuration: Strengthen governance across modules
  • Continuous Innovation: Stay future-ready with ongoing cloud enhancements

Transform upgrades into opportunities—with Kovaion by your side. Connect with our Oracle Cloud experts to unlock the full potential of the 25C release.

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