Generative AI in Oracle HCM Cloud simplifies the creation of employee Journeys and Tasks by helping HR teams generate relevant content quickly and efficiently. By leveraging AI-powered recommendations, organizations can streamline onboarding, career development, and employee lifecycle processes while delivering personalized experiences. 

Line Managers and HR Specialists can now leverage the power of artificial intelligence (AI) to easily create effective and relevant journeys and tasks. Generative AI can shorten the time needed to create journeys and related tasks.

How AI Assist Transforms Journey Template Creation in Oracle Journeys

The AI Assist option is available on these journey UIs:

• Journey Templates page > Create
• Journey details page > Tasks section > Suggest Tasks
• Task Groups page > Create
• Explore tab > Create Journey

Select the journey category and enter the type of journey template you want to create in the panel drawer. Based on your input, when you click the AI Assist button, these items are displayed:

• Journey name and description.
• Task name, description, and instructions to complete the task.
• Minimum of 10 task suggestions.

You can review the task suggestions and select the ones you want to include for the journey.

Fig. 1 – AI Assist Option When You Create a Journey Template

Fig. 2 – Suggested Tasks Using Generative AI

By default, the created tasks are of type Manual Task with the Worker as task performer and the Initiator as task owner. You also have the option to suggest tasks for an existing journey.

Fig. 3 – List of Selected Tasks and Option to Suggest Tasks for Existing Journey

Fig. 4 – AI Assist Option When You Create a Task Group

Fig. 5 – AI Assist Option When You Create a Journey from the Explore Tab

This feature greatly reduces the effort for Line Managers and HR Specialists by allowing them to create journeys for onboarding, offboarding, transfer, career development, and so on in a few clicks.

Steps to Enable

By default, the AI Assist option is hidden out of the box (set to false). To display the option, you need to enable the Show AI Assist Visual Builder (VB) constant (set to true) by using VB Studio. To enable the option for the Journey Templates page, follow these steps:

1. On the application home page, click the My Client Groups tab.
2. Click Show More after the list of quick actions.
3. Click the Journeys Setup quick action in the Journeys Setup area.
4. On the Journeys Setup page, click the Journey Templates card. The Journey Templates page is displayed.
5. From the Settings and Actions menu in the global header area, click Edit Page in Visual Builder Studio. Ensure the user has appropriate access to the VB Studio configuration to see the VB Studio option.
6. Select the project from the list and then click Select. Note that in case you’re accessing VB Studio for the first time, you must create a project.
7. Select Express mode in VB Studio.
8. Enter show in the Filter box. The Show AI Assist field is displayed.
9. Change the field value to true.
10. Click Preview to view the changes.
11. Click Publish.

Business Benefits

1. Accelerated Journey Creation

Generative AI helps HR teams create employee journeys and tasks more efficiently by automatically generating relevant content and recommendations. This reduces the time required to design and deploy employee-centric experiences.

2. Enhanced Employee Experience

Personalized journeys ensure employees receive the right information, guidance, and tasks at the right time. This improves engagement, simplifies complex processes, and creates a more intuitive workplace experience.

3. Increased HR Productivity

By automating content creation and task generation, HR teams can reduce administrative effort and focus on strategic initiatives such as talent development, employee engagement, and workforce planning.

4. Consistent and Scalable Processes

Generative AI helps maintain consistency across employee journeys while enabling organizations to scale onboarding, career development, compliance, and other workforce programs efficiently.

5. Improved Employee Adoption

Clear, relevant, and well-structured journeys encourage employees to complete tasks on time, increasing participation rates and improving the effectiveness of HR programs.

6. Reduced Manual Effort

Organizations can minimize repetitive content creation and workflow management activities, leading to greater operational efficiency and faster process execution.

7. Support for Digital HR Transformation

AI-powered journeys help organizations modernize employee experiences, leverage intelligent automation, and build a more connected and future-ready workforce.

Conclusion 

Creating Journeys and Tasks with Generative AI enables HR teams to reduce manual effort, improve content quality, and accelerate journey deployment. With intelligent automation, organizations can deliver engaging employee experiences and enhance workforce productivity across key HR processes. 

Transform Employee Experiences with AI-Powered Oracle HCM Solutions

Looking to simplify journey creation and enhance employee engagement with Generative AI? Oracle HCM enables organizations to create intelligent journeys and tasks that guide employees through critical HR processes with greater efficiency and personalization. By leveraging AI-driven automation, businesses can improve productivity, streamline workforce experiences, and reduce administrative effort across the employee lifecycle.

At Kovaion, our experienced Oracle HCM consultants help organisations implement and optimise Oracle HCM solutions that harness the power of Generative AI. From employee onboarding and career development to workflow automation and digital HR transformation, we deliver innovative solutions that help businesses create meaningful employee experiences and maximise the value of their Oracle HCM investment.